1. Use of our Brand Name:

Our brand name, Skaén, is a registered trademark. It is important that you use our brand name accurately and consistently. When referring to our brand, please use the correct spelling and capitalization: Skaén. Do not use variations or misspellings that may cause confusion or dilute our brand identity.

2. Use of our Logo:

Our logo is a valuable asset that represents our brand. It should be used in a consistent and professional manner. If you have been granted permission to use our logo, please ensure that you follow these guidelines:

  • Do not alter, modify, or distort our logo in any way.
  • Do not use our logo in a way that implies endorsement or partnership without prior written consent.
  • Do not use our logo in a way that may be misleading, deceptive, or offensive.
  • Always use the official version of our logo provided to you. Do not create your own versions or use outdated versions.

3. Use of our Brand Assets:

In addition to our logo, we may provide other brand assets such as product images, videos, and promotional materials. These assets are intended for authorized use only and should not be used in a way that may misrepresent or damage our brand. If you have been granted access to our brand assets, please use them responsibly and in accordance with any accompanying guidelines or instructions.

4. Reporting Misuse:

If you come across any unauthorized use or misuse of our brand name, logo, or brand assets, please report it to us immediately. We take brand protection seriously and will take appropriate action to address any violations.

5. Changes to this Policy:

We reserve the right to modify or update this Brand Policy at any time. Any changes will be effective immediately upon posting on this page. It is your responsibility to regularly review this policy to ensure compliance with the latest guidelines.

Thank you for your cooperation in upholding our brand standards. If you have any questions or need further clarification, please contact our brand team.

At Skaén, we prioritize the privacy and security of our customers' data. This brand policy outlines our practices regarding data collection to ensure transparency and build trust with our valued customers.

Data Collection:

When you visit our website or make a purchase, we may collect certain information to improve your shopping experience and provide personalized services. The data we collect includes:

  • Personal Information: This includes your name, email address, shipping address, and payment details. We collect this information to process your orders and deliver them to you efficiently.
  • Website Usage Information: We gather data on how you navigate and interact with our website, such as the pages you visit, the products you view, and the time spent on each page. This helps us analyze user behavior and enhance our website's performance.
  • Communication Data: If you contact our customer support team or subscribe to our newsletter, we may collect your communication data, including emails and chat transcripts. This enables us to provide efficient support and keep you informed about our latest offers and updates.

Usage of Collected Data:

The data we collect is used for the following purposes:

  • Order Processing: We use your personal information to process and fulfill your orders, ensuring a smooth shopping experience.
  • Improving User Experience: By analyzing website usage information, we can optimize our website's layout, functionality, and product offerings to better meet your needs.
  • Customer Support: Your communication data helps us provide prompt and effective customer support, addressing any queries or concerns you may have.
  • Marketing and Communication: With your consent, we may use your contact information to send you promotional emails and newsletters, keeping you informed about our latest products, offers, and events. You can opt-out of these communications at any time.

Data Security:

At Skaén, we take data security seriously. We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website is secured with SSL encryption, and we regularly update our security protocols to ensure the highest level of protection.

Data Sharing:

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our website, conducting business, or servicing you, as long as they agree to keep your information confidential.

Policy Updates:

We may update our brand policy from time to time to reflect changes in our data collection practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically.

If you have any questions or concerns regarding our brand policy or data collection practices, please contact our customer support team. We are here to assist you and ensure your data privacy.